Pair of Thieves Phone Numbers and Emails

Customer Service Number:

  • (858) 240-5298
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Pair of Thieves Emails:

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Pair of Thieves Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Pair of Thieves is 8582405298.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • People call Pair of Thieves mainly because of request for information, return/ replace, shipping and delivery.

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Contact Information

Pair of Thieves Website:

Pair of Thieves Help Center:

Corporate Office Address:

Stateside Merchants, LLC
5813 Washington Blvd
Culver City, California
United States

Other Info (opening hours):


Monday - Friday: 9:00am - 6:00pm (PST)

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Pair of Thieves Rating Based on 8 Reviews

Rating details

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Value for money
Advertised vs Delivered
Price Affordability
Product or Service Quality

Rating stats

Rating trend

How Good is Pair of Thieves's Customer Service?

Sofiya Obb
Sofiya Obb
Feels Disappointed | Dec 23, 2023

Tried to contact customer service several times but couldn’t get through

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Mary Jo S Rpi
Mary Jo S Rpi
Feels Disappointed | Dec 20, 2023

Gave me a 1st time code to use on 1st order. It wont work & ive emailed them,no return call/ message

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Summary of Pair of Thieves Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pair of Thieves?

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Did not receive complete order. I should have been notified for a replacement.”
  • “Didn't get order”

Request for Information Question:

  • “Looking for a order”
  • “Cant track my order”
  • “Questions about out of stock products”

Return/ Replace Question:

  • “No reply to exchange email”
  • “Return”
  • “Botched exchange”

Product/ Service Question:

  • “Defective merchandise”
  • “Recieved order and all items missing except one”
  • “Placed and order a week ago and did not receive no email or track number”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Discount code wont work”

Other Question:

  • “Regarding undershirts”
  • “New under with seem separating by waistband”
  • “I brought a three pack of low cut socks taupe and with the platic holding it together put holes in my new socks”

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